The Information We Collect And Store
We may collect and store the following information when running the Services:
Information You Provide. When you register an account, we collect some personal information, such as your name and email address. When you opt to upgrade your account to a paid account, we collect your billing information.
Log Data. When you use the Services, we record some information from your Device and your activity using the Services. This may include the Device’s Internet Protocol (“IP”) address, locale preferences, feature usage, date and time stamps and metadata associated with transactions, system configuration information, and other interactions with the Services.
How We Use Personal Information
Personal Information. In the course of using the Services, we may collect personal information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our Services, (ii) to administer your use of the Services, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, contact our support service, or update your account settings information.
Analytics. We collect limited information (ourselves or using third party services) using logging, such as IP address, which possibly can be correlated with Personal Information. We use this information for the above purposes, to help improve our Services' functionality and user-friendliness, to monitor and analyze use of the Services, to help the Services' technical administration, and to verify users have the authorization needed for the Services to process their requests.
Information Sharing and Disclosure
Compliance with Laws and Law Enforcement Requests. The Company will only disclose the limited user data we possess if we receive notice from a legal court order. While we may comply with electronically delivered notices (see exceptions below), the disclosed data can only be used in court after we have received an original copy of the court order by registered post or in person, and provide a formal response.
If permitted by law, the Company will always contact a user first before any disclosure.
The Company may from time to time, contest court orders if there is a public interest in doing so. In such situations, the Company will not comply with the court order until all legal or other remedies have been exhausted. Therefore, not all court orders will lead to disclosures.
Changing or Deleting Your Information
If your personally identifiable information changes, or if you no longer desire our Services, you may update or delete it. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Services, please contact us via email at firstname.lastname@example.org. We will respond to your inquiry within 30 days.
We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
Our Services may offer publicly accessible community services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. For questions about your Personal Information on our Services, please contact us via email at email@example.com.
Our Site includes links to other Web sites whose privacy practices may differ from those of the Company. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
The security of your information is of paramount importance to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, no one can guarantee its absolute security. If you have any questions about security on our website, you can visit the online Help Center.
Our Policy Toward Children
Our Services are not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via email at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our servers.
Last updated: February 28, 2021